I can't climb on stairs and floor of level 2!

H_H_ng · June 17, 2019, 4:28am

i clicked "auto climb ", chose object but i did’t see where is “walk on”?

H_H_ng · June 17, 2019, 4:38am

i also check my previous project (one "walk on’ ok) but now they have no option ‘walk on’ .

Kuba · June 17, 2019, 4:43am

You have to enable “auto climb” in the viewer tab. Than you will see “walk on” option in the object property.

H_H_ng · June 17, 2019, 5:14am

I CLICKED IT THEN CHOSE OBJECT IN OBJECT TAB BUT I DON’T SEE “WALK ON”?

H_H_ng · June 17, 2019, 5:15am

my previous projects 're ok.

jan · June 17, 2019, 6:49am

This is a bug introduced in the latest Shapespark release. We are working on releasing a fix.

H_H_ng · June 17, 2019, 7:14am

can you reply here when you fix it, i am waiting to complete my project?

jan · June 17, 2019, 9:48am

The new release will be available tomorrow. Is is enough for your project? If not, we can try to figure out a workaround

wojtek · June 18, 2019, 1:59pm

This is fixed in Shapespark 1.11.1 that has just been released.

H_H_ng · June 20, 2019, 9:35am

Can you check your update again? i don’t see “walk on” although i clicked auto climb.

H_H_ng · June 20, 2019, 9:41am

this is my previous project, in viewer tab, they can walk on floor of level 2 but in editor tab i don’t find “walk on” option.

wojtek · June 20, 2019, 10:05am

Has the Shapespark installation updated itself to version 1.11.1? You can the version in the Help > About menu.

The Walk on option is available only for meshes, that is objects at the lowest level of hierarchy, it’s not available for groups. Could you check in the object hierarchy if you have selected a lowest level object?