This is the same problem as described in this topic:
We have a fix for that and it will be released in the next update (probably early next week).
For now when viewing scenes on our cloud, adding the following suffix to the URL: ‘?webwalk=705’ will solve this issue.
For example: (this is a draft, so visible only for the author)
https://immersivo.shapespark.com/sentzia-1/draft/?webwalk=705