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Can't update the scene after updating the new ver 2.3.1

I can’t update the scene after updating the new version of Shapespark
on export shapespark on 3d max toolbar there are only 2 command tabs :
Export to Shapespark
Clear Expoter Cache .
I’m using 3D MAX version 2019
I have tried exporting many times but after exporting it still shows the error message
What should I do!

Thanks for the report. We’re investigating the issue.

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