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Change Username

Hi guys,
I read about the way to do it. But cannot manage…
Just put a stupid username with the trial, But now we need
to upgrade and I have to change my user name:
old username: klaus1957
new should be: klaus.redsquare or klaus-redsquare.
Can you help?
Thanks a lot
Klaus

Hi, did you try changing the username at the Settings tab at: cloud.shapespark.com/#settings ? (There is a Change username section in red at the bottom).
‘klaus.redsquare’ will not work, because usernames are part of URLs, so dots can’t be allowed because they have special meaning in URLs. ‘klaus-redsquare’ should work fine.