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Custom Domain - needs help

#1

Hello,

I would like to add a custom domain to my account. I am not super familiar with how it works though. I’d like to host my 3d spaces on my own domain: skapeinteractive.com - the domain is manageable through namecheap.com. Can anyone advise me what exactly do I have to put in “host” and “target” when adding a CNAME record? Also, on Shapspark’s page, do I have to add a “3d” before my domain?

Thanks,
Curtis

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#2

Hi Curtis

The CNAME record has to be defined as a subdomain of your domain, so you have to choose some prefix like 3d.skapeinteractive.com or showroom.skapeinteractive.com. Then you have to fill in the form. Host is the prefix only - eg. “3d” and target has to be “almightycurtis.custom.shapespark.com.” (last dot is important). You have to wait 1h or more to propagate the change. It’s also important to add this domain on cloud.shapespark.com.

#3

Thanks so much Tomek! I’ll give it a try~