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Export failed (HTTP code 500)

I exported 4 times but it was failed with this inform. Like thí, anyone help me?

Could you send a problem report from the Shapespark main window ‘Help & support’ tab, so we can check the logs?

yes. i have to export(export type: create a new scence) and reset parameters instead of updating because i have no time to wait. i’ll send that problem if i have one again. thank you.