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My shapespark model is not loading when uploaded to the website

when i try to load my models from the link, in an android or an iphone the model says cannot generate graphics or it doesn’t load at all and I see only the circle

The most likely reason is that the scene is too large to load on a mobile device. Could you share a link to the scene?

I cannot share it on forum. is there any other way i could send you the link?

Yes, please send it to support@shapespark.com

Hi, sorry for the delay. I have shared the link through mail. Thank you.

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