When I checked the scene on my iPad, the furniture textures were missing

1

When I checked the scene on my iPad, the furniture textures were missing.
There was no problem with PC and Mobile phone.
When I unchecked “Auto scale resolution” or “GPU compressed formats”, it was displayed normally.
Why?
What should I do to fix it?

2

Are these textures exported from a 3D modeling program or set by the JavaScript API? If they are set by the JavaScript API they should have width and height dimensions that are power of two, please see this post for more details: [API] Resolution of a texture when changing via script - #2 by jan

3

I am exporting from a 3D modeling program (3dsMax).

4

Could you send us a link to the scene (on the forum or to support@shapespark.com)?

5

excuse me. Products cannot be shown.
I made a sample, but the same bug did not occur, probably related to the amount of textures and data.
It’s fixed now, so it’s fine.
Thank you very much.

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