How can I get my payment voucher?

1

How can I get my payment voucher when I buy a service and pay for it?

2

I am not sure if I understand what you mean by “voucher”. Do you mean something like a receipt or an invoice?

If so, it will be automatically emailed to you buy our online reseller Paddle.com. In case you start a subscription, you will be emailed an invoice every month.

3

yes, i mean a receipt or an invoice.

but i dont have a paddle.com account, can i get one from you?

4

You do not have to have a Paddle account. Paddle - our online reseller - should have sent you an email automatically the day you started subscription or purchased a license.

If you give me your Shapespark username, I’ll resend you the invoice.

5

ok,my Shapespark username is layken@qq.com,and resend please
thank you

6

I’ve replied to you by email.