3ds max to shapespark export failed

Sanju_Sanjay · July 13, 2023, 11:35am

im getting this issue for a while now how to fix this?

magda · July 13, 2023, 1:34pm

Hello,

Could you send us a problem report from the Shapespark application main window ‘Help & Support’ tab.
The report contains program logs that will help us to identify the issue.

Cristiano_Chaussard · July 13, 2023, 2:39pm

Same here with SketchUp

wojtek · July 13, 2023, 4:12pm

It looks like a bug in Shapespark, we are investigating it. For now, as a workaround open the scene directory in Documents\Shapespark, remove file called uvs1.buf, and then retry the scene update.

wojtek · July 14, 2023, 9:46am

This is fixed in Shapespark 2.8.3 released yesterday.

Sanju_Sanjay · July 14, 2023, 2:18pm

thanks wojtek. the problem seems to be solved for now. you guys just saved me or should i say ‘us’. one more question, is there any plans on developing shapespark addon for blender ?

wojtek · July 17, 2023, 12:27pm

I am sorry, we don’t have short-term plans for a Blender extension.