3dsmax is not exported

Hi. When I export files from 3ds max to shapespark, it doesn’t work. Please help me, thanks

Hi @thuxuan, Could you please send us (to support@shapespark.com) a .zip file with the problematic scene? This way we will be able to investigate this issue.

I sent to you. Thank you

There was a minor bug that impacted very few scenes and we fixed it in the newest release. Your scene should load now without any issues, see Shapespark releases - #249 by krzysztof.

1 Like