Hi. When I export files from 3ds max to shapespark, it doesn’t work. Please help me, thanks
Hi @thuxuan, Could you please send us (to support@shapespark.com) a .zip file with the problematic scene? This way we will be able to investigate this issue.
I sent to you. Thank you
There was a minor bug that impacted very few scenes and we fixed it in the newest release. Your scene should load now without any issues, see Shapespark releases - #249 by krzysztof.
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