Autoplay (at launch) of video misses audio

1

When we assign video to play at launch of tour, the starts the play but the audio is muted till we start moving in scene of click anywhere.

This in a way fail to serve the purpose of play at launch.

Can this be fixed?

thanks

2

This is an intentional web browsers limitation and Shapespark can do nothing to workaround it. Browsers require a user interaction to start playing audio, this is to prevent websites from automatically playing something when a site is opened.

3

@jan thanks for confirming.

How about local playback of the tour on pc? Is there any influence of browser there? As the audio behaves the same there too.

4

Shapespark local app uses an embed Chrome browser so the behavior is the same.

1 Like
5

@jan then may be you can think of a pop (like here - dummy) which makes sure the intent of playing media at launch is served in full?