Bake failed: UV projection failed

H_H_ng · April 21, 2020, 4:18pm

bake failed!
i am testing with sample: 100, lightmap resolution: 75.
93110874_1583017355207133_296774749730635776_n
Can you help me to fix this error?
Thank you so much!

wojtek · April 21, 2020, 4:23pm

@H_H_ng, could you upload this scene to our hosting for analysis?

H_H_ng · April 24, 2020, 4:27am

where can i upload the scene?

wojtek · April 24, 2020, 6:13am

I mean: could you upload the scene to our hosting, using the “Upload” button in the scene list, as if you wanted to make the scene online?

H_H_ng · April 24, 2020, 7:42am

https://home3dvr.shapespark.com/ha_dien123/ .
This is my scene, Can you analyze error for me?

wojtek · April 24, 2020, 2:34pm

Thanks, we’ll take a look.

wojtek · April 25, 2020, 7:48am

@H_H_ng, we’ve fixed the bug and the fix will be included in the next release.

For now, as a workaround please change Max lightmaps to 3 and try to bake again.

H_H_ng · April 25, 2020, 8:02am

I did it, Thank you so much

H_H_ng · May 1, 2020, 3:35am

i also have a problem when trying to upload to the cloud. i sent files to support@shapespark.com. i hope you can help me! thank again!

wojtek · May 1, 2020, 10:33am

Thanks for sharing the file, we’ll take a look.

wojtek · May 1, 2020, 3:21pm

@H_H_ng, for some reason - most likely a Shapespark bug - a few texture files in original format have disappeared from the scene. We’ve fixed the scene by filling in the missing textures based on the web-optimized formats and sent it to you via email.

Could you send a problem report from the “Help & Support” tab of the desktop application, so we could analyze the application logs? It would help us to investigate why the textures have disappeared.