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Cant open shapespark


#1

Hi.
To the point, cant open shapespark , it just updated to the latetest version ( Shapespark 1.6.3) and it wont open.
help plss.
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#2

Hi,

Could you try uninstalling and installing Shapespark again (using the version downloaded from https://cloud.shapespark.com/#download )?

If it still does not work, could you send us the contents of the C:\Users<YOUR-USER>\AppData\Local\Shapespark\log folder (eg. via https://wetransfer.com/ )?

One of potential reasons for such an error is antivirus software blocking Shapespark server from running. May I ask you what antivirus you are using?


#3

Hi.
Already solved the problem thanks a lot anyway.


#4

Great!

May I ask, what you did to solve the problem?


#5

I found that there was an update of shapespark, i just restarted the program. XD