Collision Settings for Hidden Objects

Customization
1 
I'm creating a scene that uses JavaScript to toggle the visibility of objects.
Collision settings remain on hidden objects.
This hasn't happened before.
What should I do?
2

Could you share a link to the scene with us, so we could take a closer look at the issue?

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3

For now this issue can be solved, by appending ?webwalk=1392 suffix at the end of the URL (but before the hash (#), if there is any). This suffix will have to be added to the URLs until the next Shapespark release.

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4 
Thank you for your reply. The above solution works fine.
Just to be sure, could you please provide a list of suffixes?
5

There is only one suffix that should be applied to solve this problem.
For example, if you have a URL like: https://demo.shapespark.com/demo/ you simply add ?webwalk=1392 at the end: https://demo.shapespark.com/demo/?webwalk=1392.
If the URL ends with #autoplay then you should add the suffix before the hash: https://demo.shapespark.com/demo/?webwalk=1392#autoplay.

6

Even when I load each scene’s index.html from a parent iframe tag with ?webwalk=1392 appended, the ?webwalk=1392 functionality does not seem to work. Why is that?

<script>
	document.addEventListener( "DOMContentLoaded", function() {
		var _ele = document.querySelector( "#iframe_content" );
		var type_str = new URLSearchParams( window.location.search ).get( "type" );
		var path_str = "./data/" + type_str + "/index.html?type=" + type_str  + "&webwalk=1392";
		_ele.src = path_str;
	} );
</script>
7

?webwalk=1392 will only work if the source URL is pointing to the Shapespark cloud. If you have a scene bundle hosted somewhere on your own server, it won’t work, you would have to wait for the next Shapespark release and create a new bundle after that.

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8

Is the issue described above expected to be resolved in the next release?

9

Hello, yes, sorry for the delay.
It’s possible that we will have a new release in January, but if not then in February for sure.

10

Hi, this bug has been fixed in today’s Shapespark release (3.6.0).

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