Did avatar system change?

1

hello shapespark team

my company’s owner use to buy avatar minutes to make visio
and this morning we notice we dont have our minutes credit showed anywhere like before ( but no problem with the creation of meeting itself )

so we check little around and see the
premium plan. Is it new ?

few questions are in my mind now about this :

→ are all plan include with unlimited avatar minute credit now ?

  • Custom video meetings avatars
    → can we make our own avatar now ?

  • Host on own server
    → for GPRD ideally we want keep the customer data in our server
    my question here is the avatar system work on our own server too ?
    or avatar system stay linked to shapespark server

i tried search some informations but i didnt find it and i use shapespark as employee only since 2 months

thanks

2

Yes, we have rolled out changes to our subscription plans today, please see the announcement: Subscription plans update: no meeting minutes and Premium plan

The Premium plan allows you to have your custom video meeting avatar. Setting up a custom avatar is a manual process done by our team, please send us an email to support@shapespark.com to discuss it further, if you are interested.

Meetings requires our custom backend, so are supported only for scenes hosted on our infrastructure.

1 Like
3

@wojtek,

How does “custom avatar” works? Is there any limitation for the process?

I wonder if we can build a avatar any shapes we want :slight_smile:

4

We have just posted some more information about custom avatars.