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Error Message When Exporting


Hi All,

I cannot export my model from sketchup to shapespark. I am getting the following message :


Can you advise please?



The Shapespark desktop application must be running when you export a SketchUp model to Shapespark.

If you get this error even when the Shapespark desktop application is running, it may be an antivirus/firewall blocking Shapespark.