Hey Shapespark team,
I’m having a problem when I’m opening my scene in Shapespark. As soon as my scene opens error pops up " Graphics context lost, reload to try". How can I solve this issue? I am using a VICTUS laptop with updated software. I have attached a file for your better understanding.
Looking forward to hearing from you.
Thanks & Regards,
I’m having the same problem here.
Dell laptop, dedicated nvidia card.
I’ve tried to uninstall-reinstall Shapespark and nothing changed.
Did you manage to fix the problem?
got the same bug here… it took a while but in the end i managed to fix it.
basically, i reloaded the factory settings in my nvidia card …
also, i opened windows graphics elements settings and added shapespark (and other softwares) to the list, forcing them to run only on the dedicated videocard (not allowing them to choose automaticaly)
finally, i enalbled webgl on chrome (not sure this changes anything)
hoping to have a final fix on this.
Yes, it is working.
@Fernanda_Castilho Thanks for your help.
@Fred_Meyer You can also try this.