How to Change Accounts in the Desktop App?

leescobar · October 23, 2019, 7:52pm

I’ve been using my personal account at work and recently convinced my employer to set up an account for the office. We set up the new account, but now i can’t figure out how to change accounts or even log out of the desktop app.

Anyone else run into this issue?

tim · October 24, 2019, 6:29am

I am afraid you have to re-install Shapespark.

jan · October 24, 2019, 8:51am

You can remove C:\Users\YOUR_USER_NAME\AppData\Roaming\Shapespark\auth and restart Shapespark to login with a different account.

leescobar · October 24, 2019, 2:23pm

Worked! Thank you @jan!

jan · February 16, 2021, 10:36am

Starting from Shapespark 2.1.1 you can switch account in the desktop application by clicking a ‘user’ icon in the top menu: