quote=“jorgearq, post:2, topic:1935”]
ask your customer to get a monthly Shapepark license and add it to their team
As @jan says, it is they who should add you, let them look for your account. Once they do, when you choose to upload the scene you will be given the option to upload it to your account or theirs.
This is the procedure
ask your customer to go to their cloud of shapespark on the web
ask him to go to the teams tab
press the green button for your client to add you
Once this is done you will appreciate this option when you try to upload the tour.
The confusion may be that this operation of adding someone to the team is not done from the desktop application, it is done from the cloud of shapespark on the web!