Importing image from Sketchup doesn't appear on Shapespark

[Nousara]

Hello, there is an image on top of this chair (Secret Lab) that does not appear in Shapespark after exporting the model. What could be the reason for this?

This is how it looks on sketchup

[wojtek]

Shapepark exporter doesn’t support image objects. You have to explode the image object into a mesh with a textured material first, and then export the model to Shapespark.