Hello
I created a test account to try the program.
Now the company where I work will buy the license and create a new account.
is it possible to migrate the projects to be able to edit them in the new account?
I would like to know exactly what the “Custom branding” of the Standard license means
thanks
I also want to know if it is possible to change an account’s email and username
Hi,
Project transfer: If you still have the projects in your Documents\Shapespark folder, you can copy them from there and upload to your new account. To logout from you test account to be able to login to your company account, either delete the test account (https://cloud.shapespark.com/#settings) or remove a file C:\Users\YOUR_USER_NAME\AppData\Roaming\Shapespark\auth and restart Shapespark.
Custom branding: you can show your company logo in the upper left corner of the viewer and hide the Shapespark logo in the lower right corner.
Account rename: If this is still a trial account, the easiest way would be to delete it in the https://cloud.shapespark.com/#settings and create a new one with a different username and email. If this is already a paying account, please send the current and a new username and email to support@shapespark.com and we will update them.