Will it be possible for Shapespark experts to generate a transparent mask in front of the display window so that they can place actions independent of the tour to allow interactions with customers?
For example video chat or simply voice chat, you could also place a floor plan, a compass, or a point that represents where the customer is watching. You could block the customer’s mobility control in order to guide them directly to where they want to go. I can think a lot of interactions that you can do apart from the tour but linked to it!
What do you think? Is that mask possible for you, or is it better for us to handle it separately?