Models from SketchUp turn entirely black when imported to Shapespark

Hi,

What can be done when the model turns entirely black when I import it into sketchup? I attached the pictures of a tree i tried to place and a triplex wherein two of the units are black but the end unit looks fine.

here is the tree i imported

Hi,
Could you send me a link to your scene? I will take a look :slight_smile:
If your scene isn’t public yet you can send it to me in a private message.

Hi, I sent a private message, thanks! :slight_smile:

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