One Texture which is visible in Edit mode disappears in Upload model

We have applied textures to all objects in 3ds max before importing it to shapesaprk. All textures are visible in edit and upload except the cabinet one. Why is it happening? We have checked the UV Mapping, scale of texture, base color etc. Still it does not work. Please can you give me a solution


Hi Nikita
Can you send me a link to your scene? I will take a look at it