Problem with png shadow

1

image
hello guys since a while shadow is strange on my png we can see all shadow square and not only the shadow from pictures like before

2

Is your texture fully transparent in areas other than the letters?

3

yes i guess because it worked before and of course it works in maya
i didnt notice when it changes but its since few weeks ago ( i use shapes since 6 months now )

4

@Cedric_atlantis, is this scene uploaded? Could you share a link to the scene with us?

5
6

Thanks for the scene. We’ve identified the issue is related to the recent ambient occlusion improvements, and we’ll be investigating it further. For now, as a workaround, you can disable ambient occlusion or make this object not cast shadows by using the Isolate shadows option.

7

Hi Wojtek,

Is this still an issue as we are experiencing problems with transparent pngs and their shadows.

Thanks
Jennifer

8

Hi Jennifer.

Unfortunately, we don’t yet have a solution for the issue, other than the two workarounds mentioned in my previous post.

Best,
Wojtek

9

Hiya Wojtec,

Thanks for the response, hope it’s resolved soon! :slightly_smiling_face:

Warm wishes
Jennifer