Recent Problem with loading on Mobile devices

1

Hi we’ve been using shapespark for all our projects without any problems until recently. They’ve been working properly on mobile devices but since yesterday most of our projects have been having issue loading on browsers on mobile. (Both project with 2lightmaps or 3)

Here’s an example project that’s been faulty:

Can you please provide us with a solution?

2

We are looking into this, in the meantime you can try opening your scenes with the following suffix: ?webwalk=751. For example:

3

We have a fix for this problem. We are planning to release it on our cloud tomorrow.

4

We’ve released a new cloud version with a fix for this problem. Your scenes should be working normally on mobiles again.