Scene failed to load. Reload the page to retry

1

Hello. Im trying the software. In the middle of a bake, my PC restarts. And now, thath message appears. Where are the files saved? Are there an autobackup file? Thx (Sorry my english. Salutes from Argentina)

2

Hello. Please try updating the scene from SketchUp or with the ‘Update’ button from the main Shapespark window. Does it help?

3

I have this same issue tried to update and duplicated the scene. I have so many cameras and buttons set in the scene!! is there any way to recover

Scene is working fine just has this message

4

@my3ideas, could send the scene folder Documents\Shapespark\<SCENE-NAME> to us at support@shapespark.com, so we can analyze the issue?

5

Solved

I had a sky HDR, when I deleted it the error went away,
I added the sky again and all was fine??

Only took 7 hours to figure out, :smile:
I was editing the json files trying to copy all my cameras to a new scene, noticed the backup scene that was working had no Sky texture.

6

Thanks for the update.