"Scene failed to load" stays on screen

Customization
1

Hi,

Would anyone help me about this problem? already read some of the topics but still cannot understand what happened to my models.
https://kreasiusaharfa.wixsite.com/kurfa/2brapartmenttgr

Thanks!

2

Hi!

You’re using an old version of Shapespark in the bundle, with a newer version it would show that there are two textures that can’t be loaded:
2022-06-01-20-58-43/img/small/basis/_5900811989745_1.basis
2022-06-01-20-58-43/img/small/basis/__Aluminum_1.basis

They aren’t present on your hosting (github) or they are, but they can’t be accessed, because of some content policy of github (possibly regarding the underscore starting name). What you could try to do is change their names, so that they do not have the _ (underscore) at the start of the name of texture and rebundle again, prefereably with the newest version of shapespark. Alternatively, make sure that these files exist (if they do not) on your github repo.

I hope this helps!

3

Hi,

thank you for the answers, will try it with your suggestions.

cheers!