Scene import failed: bad allocation

When I tried to import a scene from Blender into Shapespark, I met this issue:
image

My Shapespark version is: 1.9.0.0
Blender version: 3.2

May I ask what could be the problem and how should I resolve this issue?

What 3D file format are you using? Could you try exporting your Blender scene to other format from the glTF, FBX, DAE set?