Scene not opening in iPad Pro- Apple iPad Pro 5 12.9

Customization
1

Hi,

Our scene is not opening specifically on the iPad Pro- Apple iPad Pro 5 12.9.

Error is “Scene failed to load. Reload the page to retry.”

Is there any way to fix this?

Link: cupastone.flooriing.com

Thank you

2

Hi!

Can you specify which scene in particular is causing issues? I’ve opened some of them on iPad Air 4 correctly.

Which version of iOS are you using?

3

Thank you for the reply @kamil we are using IOS 17.1.2