Hello,
I have imported a video texture - too large file. i have deleted it from materials. But now my file won’t upload because of that mistake. I have deleted also the interactive video texture, and it still doesn’t work. Can you help me? i really need to upload my file and I don’t whant to start over setting the materials and lights, and everything in a new file!
thank you!
Hello, could you send me a link to your scene and specify where exactly you spotted this issue?
If the scene is not public yet you can send it to me in a private message I will investigate what went wrong.
I have sent you an e-mail, thank you!
I wasn’t able to find your email. Could you please resend it to support@shapespark.com?