Virtual Reality issue and Shapespark hosting

1

Hi, I stumble upon 2 problems:

  1. When using own server the VR works fine if it’s on the same site as the server. However, if used on different server with iframe - the VR doesn’t work: Amber Apartments is under construction

  2. Uploading to Shapespark server it just shows start screen without play button: Kitchen by the lake

I would appreciate your feedback.

Kind regards,

Mark

2

Hi Mark, welcome to the forum.

As for the second issue - it’s been resolved: Cannot see the triangle button when upload model into Shapes - #2 by wojtek

As for the iframe issue, we’re investigating it and we’ll post our findings.

3

Hi @3davenue, we’ve updated the recommended iframe snippet for embedding Shapespark scenes: https://help.shapespark.com/hc/en-us/articles/360008918897-Embedding-a-scene-in-a-website Could you implement it on your website and see if it fixes the iframe VR issue?