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Virtual Reality issue and Shapespark hosting

Hi, I stumble upon 2 problems:

  1. When using own server the VR works fine if it’s on the same site as the server. However, if used on different server with iframe - the VR doesn’t work: http://amberavenue.co.uk/vr

  2. Uploading to Shapespark server it just shows start screen without play button: https://vr.3davenue.co.uk/kitchen/

I would appreciate your feedback.

Kind regards,

Mark

Hi Mark, welcome to the forum.

As for the second issue - it’s been resolved: Cannot see the triangle button when upload model into Shapes

As for the iframe issue, we’re investigating it and we’ll post our findings.

Hi @3davenue, we’ve updated the recommended iframe snippet for embedding Shapespark scenes: https://www.shapespark.com/docs#uploading-embedding Could you implement it on your website and see if it fixes the iframe VR issue?