Round shapes low quality in shapesparkD

1

Hi,
Recently, some round objects , which are perfectly smooth in 3dsmax with alot of quad polys , looks broken and edgy when imported in shapespark , is there a reason for such problem ?

Thanks

ROUND OBJECTS
ROUND OBJECTS623×844 33 KB

2

Looks like a problem with smoothing, please take a look:
https://help.autodesk.com/view/3DSMAX/2021/ENU/?guid=GUID-239E3C58-BBC5-4DFB-9037-B595A1188DC8

3

thank you for your reply,
as i mentioned before , the objects are perfectly smooth in 3dsmax , also , i noticed that the objects remain smooth after importing in shapespark , but this edgy look appears only after baking !

3dsmax
3dsmax1222×962 45.5 KB

shapespark_baked
shapespark_baked1665×1246 115 KB

shapespark_no bake
shapespark_no bake1708×1192 95.3 KB

Thanks.

4

I am sorry, this is a bug in Shapespark.

Some time ago we fixed an issue with lightmap pixels interpolation (generating smooth transition between neighboring lightmap pixels) that caused visible artifacts on some machines. Unfortunately, we introduced the bug you report as a side effect. We have the new bug in our queue and we will be working on it shortly.

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